Phoenix Group (SW) Limited are committed to protecting your privacy and have taken steps to explain this in full below. We use the information we collect to enhance and improve your experience of using our website. We do not disclose your information to anyone outside of Phoenix Group (SW) Limited unless we receive your permission to do so. We explain here, for your reassurance, why we ask for information and how this information is likely to be used. You can then make informed choices about the information you provide on the Phoenix Group (SW) Limited website.
1. Where your information goes – and where it does not go
When you give us information on the Phoenix Group (SW) Limited website it may be used occasionally by Phoenix Group (SW) Limited .
2. Your personal information – what it’s used for
a) To enable us to provide you with marketing and customer services: If you have requested extra services such as ordering a brochure we will ask you for your contact details, such as your e-mail or your home address. We can then tell you about new products and services that we think will be of interest to you or to sort out any queries you may have about using the site. We aim to keep our contact with you to an acceptable level. You will only ever receive information from Phoenix Group (SW) Limited unless you have given us your permission to pass on your details to external third parties.
b) To provide an improved service: There is more detailed information that we may ask for and it is optional that you provide it. This information allows us to update and improve the contents of our site and improve our services.
c) To learn about what our customers want: In addition, the extra information we ask for helps us to understand more about the kinds of people who benefit most from using our website and services. We think it’s important to understand our customers well enough to keep improving our service for them.
d) To tell you about products and services we think are appropriate for you or that you may like.
3. Subject Access Notice Under the Data Protection Act
You are entitled to a copy of the information we hold about you. If you would like a copy of your information please write to us. Please note that there may be a charge of £10 for this service, as permitted under the e-Commerce Data Protection Act.
Phoenix Group (SW) Limited Accessibility
At Phoenix Group (SW) Limited we are committed to making our web information and services accessible to everyone, including those with disabilities or visual impairments. With this in mind we constantly strive to make phoenixgroupsw.com as accessible as possible to our customers.
If you have any difficulty accessing this site and require further help or if you have any suggestions to help improve our accessibility, please contact us.
Cookies
We use a number of different cookies on our site. If you do not know what cookies are or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance. The list below describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site or you should delete the cookies having visited the site. Alternatively, you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
First Party Cookies
These are cookies that are set by this website directly.
Google Analytics:
We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
You can find out more about Google’s position on privacy as regards its analytics service at https://www.google.com/intl/en-GB/policies/privacy/
More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html
Third Party Cookies:
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by **LinkedIn, Twitter, Facebook, Google+ and Pinterest. In order to implement these buttons and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet; including on this website.
You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out or delete such information.
The information above is given in good faith. However, if you are unsure about any of the specific points of the EU Cookie Law we recommend you consult your legal advisors.
Social share buttons – LinkedIn, Twitter, Facebook, Google+
We embed a Facebook widget to allow you to see number of likes/shares/recommends and “like/share/recommend” our webpages. This widget may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as “liking/sharing/recommending” our webpage), if you are logged in to Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update
We use a Twitter Tweet widget at our website. As a result, our website makes requests to Twitter’s servers for you to be able to tweet our webpages using your Twitter account. These requests make your IP address visible to Twitter, who may use it in accordance with their data privacy policy: https://twitter.com/en/privacy#update
We use a GooglePlus widget at our website. As a result, our website makes requests to Google’s servers for you to be able to share our webpages using your GooglePlus account. These requests make your IP address visible to Google, who may use it in accordance with their data privacy policy: https://policies.google.com/privacy
We use a Linkedin Share widget at our website to allow you to share our webpages on Linkedin. These requests may track your IP address in accordance with their data privacy policy: https://www.linkedin.com/legal/privacy-policy